Frequently Asked Questions

For Families Seeking Assistance

• How do I request assistance?
  Call (415) 456-7805. If  you are unable to reach us directly, leave a message and we will contact you as soon as possible and complete an intake over the phone.  There is also a contact form on the website.
• What are the qualifications for services?
  We serve only families in Marin County with a dependent child under age 18 living in the home.
  There are additional income and other program qualification guidelines specified for each of the programs we offer. When you call to complete an intake, we will ask you questions to determine the best way to help you and to see if you qualify for assistance at Adopt A Family. We are likely to make additional referrals for you both during the intake phone call and at your first meeting, to try to best connect you with helping services in the county.
• Is it possible to receive assistance for more than one month?
  Every family’s situation is different. You can always receive case management and supportive services for as long as needed. Our capacity to provide financial services varies from month to month,  depending on available programs.

For Donors and Volunteers

• How can I help?

  ~ We welcome donations in any amount, either one time or monthly.

  ~ Contributions of cleaning supplies, laundry baskets and full-size shampoo, soap and other personal care items are helpful.

  ~ Diapers!  Did you know that it costs $100. each month for a child in diapers?

  ~ If you are a landlord, consider opening your rental unit to one of our families. Many of the families we serve have poorer credit and other financial issues that may prevent them from accessing housing. There are many homeless families in Marin that desperately need a second chance. It is particularly traumatic for children to be without home, without a bed, without stability. Please help!

  ~ We welcome your ideas on how to help families in need and we welcome your time and effort of volunteering throughout the year.

  ~ Consider adopting a family at the holidays. Each year donor families and groups “adopt” between 200-300 families. Join in the fun!

  ~ Make a regular donation of a $50 food gift card or household gift card from one of our local stores. Families always need food, diapers and household supplies.

• Is there really a need in Marin County for your services?
  Unfortunately yes. Every day in our county there are dozens of homeless families that are sleeping in their cars. In addition, there are many families who are overstaying their welcome with friends or family in overcrowded and stressful situations, not designed for long-term stability. The local shelter for families has a lengthy waiting list at all times. The closest other shelter in Petaluma recently stopped doing emergency shelter care and the shelter in Santa Rosa is always full with a waiting list.

  Housing is very expensive in Marin. If families are generally able to pay their rent, but have hit an immediate crisis, the best housing strategy is to help them avoid eviction with financial assistance. The next best housing strategy is to preserve existing housing until less expensive housing can be located.